Privacy Policy

1. Information We Collect

We may collect:

• Personal information (name, email, phone number, address)
• Payment information (processed via secure third-party gateways)
• Device and browsing data (IP address, cookies)

2. Use of Information

Information is used to:

• Process orders and deliveries
• Improve customer experience
• Communicate updates, offers, and support
• Comply with legal obligations

3. Data Protection

We implement reasonable security practices as required under the Information Technology (Reasonable Security Practices and Procedures) Rules, 2011.

4. Sharing of Information

We do not sell personal data. Information may be shared with:

• Logistics partners
• Payment gateways
• Legal authorities when required by law

5. Cookies

Our website uses cookies to enhance user experience. You may disable cookies through your browser settings.

6. User Rights

Users may request access, correction, or deletion of personal data by contacting us.

7. Policy Updates

Navamikas reserves the right to update this Privacy Policy without prior notice.

8. Contact

Email: support@navamikas.com

Disclaimer

• Product colors may vary slightly due to lighting, photography, and screen resolution.
• Handcrafted and handblock products may show natural irregularities, which are part of their uniqueness.
• Navamikas does not guarantee uninterrupted or error-free access to the website.
• Information provided on the website is for general informational purposes only.
• Navamikas shall not be held liable for any inaccuracies or damages arising from reliance on website content.

Grievance Officer

In accordance with the Consumer Protection (E-Commerce) Rules, 2020:

• Email: grievance@navamikas.com
• Response Time: Within 48 hours; resolution within 30 days